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Planning

Playground Maintenance and Repairs Guide

A man fixing a slide in a playground

How to correctly maintain an outdoor playground?

Congratulations on choosing a high-quality product that can withstand the test of time and provide years of use as long as it is properly maintained.

As the owner, you are responsible for maintaining the playground and its surroundings to ensure that all play structures remain safe. To protect children's safety and enhance their play experience, it is important to have a maintenance program in place once the outdoor playground is installed.

Playground maintenance involves regular playground inspections and updates of playground equipment through a maintenance programme. The programme consists of everything from scheduled cleaning, checking for hazards, ensuring the equipment is in good working condition and caring for the surrounding grounds.

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Well - it's time to look at the best way to ensure all play structures and the surrounding resilient surfaces are inspected and maintained regularly.
A man in a yellow vest working on a wooden structure

1. Cleaning

A playground that is kept clean is also safe for children to play in. Removing any litter, debris, and leftover food is important to prevent injuries and control pests. It is also necessary to ensure that the surrounding areas and walkways are clean and easily accessible. If any equipment is damaged or broken, it needs to be removed immediately and taken out of service until it is repaired. This will guarantee the safety and reliability of the equipment. We recommend that high-usage or older equipment be inspected daily.

Please follow the daily/weekly maintenance checklist programme.

A man in a yellow vest looking at a maintanance issue

2. Maintenance

Over time, some bolts may become loose due to heavy use, causing the play structure to become unstable or wobbly. Loose components on play structures can create dangerous pinch, crush or shear points. Therefore, periodic checks are necessary for all nuts, bolts, fasteners, and screws. We also offer repair and maintenance services for manufacturers' equipment, even for those who have ceased trading.

Please follow the maintenance checklist for weekly, scheduled, and annual inspections.

A man wearing a yellow vest maintaining a playground

3. Repairs

At times, some parts might need to be replaced due to wear and tear or breakage. It is essential to replace the parts immediately to avoid any hazardous situations. While repairing playground equipment, it is recommended to follow the maintenance manual and installation instructions thoroughly. In case you need any information about the replacement parts or installation instructions, you can get in touch with your local KOMPAN splayground expert or visit KOMPAN Master. If broken equipment is not immediately repairable, action must be taken to restrict access to that portion of the play structure or the whole structure if necessary.

Why is playground maintenance important?

Regular playground inspections and maintenance are crucial to ensure the safety of children while they play. It is essential to follow the maintenance instructions provided for KOMPAN play structures to be covered under the KOMPAN General warranty. All KOMPAN play structures are designed and manufactured with utmost care, keeping in mind the safety features required to comply with all current UK standards.

Keeping children safe
A playground maintenance programme goes hand in hand with keeping children safe
Protecting your investment
Maintenance will prolong the life and quality of your playground
Following a legislative demand
Your playground must comply with UK safety standards at all times, including regular maintenance programmes
Enhance the play experience
A memorable play experience ensures children come back again and again

Why use a Professional Commercial Company?

KOMPAN UK installation teams have decades of experience in the playground industry and offer customers high-quality repair services and maintenance agreements to ensure playgrounds are maintained to the highest standards.
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Installation site with workers and a large crane

1. Inspection Services

At KOMPAN, we offer four types of inspections to assist you professionally regardless of whether your playground is delivered by KOMPAN or a third party.

  • Safety Inspection

  • Functional inspection

  • Visual inspection

  • Delivery inspection

Please get in touch with us today to get a quote on a specific inspection agreement.

2. Service & Maintenance

"We offer regular playground maintenance to ensure the longevity of your equipment."

Maintenance of playground equipment includes:

  • Tightening loose fasteners

  • Fitting missing parts

  • Replacement of broken or worn parts

  • Leveling and replenishing surfaces

We offer different types of maintenance and repair agreements to cater to our customers' needs. Our Expert Maintenance agreements cover all kinds of brands and are handled by our KOMPAN-certified technicians. On the other hand, our Repairs in Own Management agreements allow customers to handle repairs in-house, while we provide assistance in determining, ordering, and delivering the necessary parts.

playground installation drawing of a wooden playground

3. Aftersales

To ensure all customer needs are met, we offer various service and repair agreements. Although our playground structures are designed to withstand the test of time and hours of play, regular inspections of the facilities are required.

We offer:

  • Functional inspection (three/year recommended)

  • Safety inspection (one/year recommended)

  • Repair readiness

Please get in touch with our sales office for a free quote on your specific playground service and repair agreement.

Maintenance Ressources

Visit the KOMPAN MASTER

Instructions and maintenance checklists for KOMPAN's products can be easily accessed online on KOMPAN Master.

Below are the steps to access the instructions online:

  1. Open the webpage: https://www.master.kompan.com/KompanMaster

  2. Scroll towards the bottom of your screen, and in the product number box, enter the number of your product, and click on "Product search."

  3. Once the correct product is found, enter your product's purchase date and foundation type, click the arrow, and then click the "Find Spare Parts" button.

  4. Now, you can open the instructions directly or download a complete package of every instruction in PDF

You can learn more about how to use KOMPAN Master in the KOMPAN Master Guide found in the left side menu.

Robinia Maintenance

Wood naturally adjusts to the humidity level of the surrounding environment, which can lead to small openings at the ends of posts. This is a common occurrence for all types of wood. Although it may occur with Robinia, it is usually not a safety or quality concern. However, it is important to perform regular inspections and maintenance. If you notice significant deformations in critical areas of the play structure, it should be addressed immediately.

You can retrieve a complete guide on maintaining and repairing a KOMPAN Robinia product and doing a correct repair if needed right here.

Flexotop Maintenance

It is crucial to conduct frequent playground inspections to identify any vandalism, shoe marks, or other damage on the Flexotop surface to maintain its optimal appearance and longevity. It is recommended to seek assistance from professionals with a Flexotop certificate for all repairs. For detailed maintenance instructions, please refer to the provided guidelines, and for further information on the repair process, please consult the FLEXOTOP repair datasheet.

If you would like to find out more about our Flexotop decking, please visit our decking page here

When is the right time to replace playground equipment?

1. An unused playground is a clear indication that your playground equipment may be outdated and require replacement.

2. You receive complaints from parents or playground users, indicating a safety issue that needs to be addressed.

3. Broken playground equipment beyond repair – It's time to call in the UK playground and maintenance experts.

Looking for a service or maintenance agreement?

At KOMPAN, we offer to handle all playground maintenance and inspection services. Our team of experts is happy to discuss our different service options. Fill in your details, and we will get back to you soon.

On-site Repairs, Refurbishments and Spare parts

Our team of experts has many years of experience and offers a find-a-fix solution where we try to repair and refurbish on-site wherever possible, helping prolong your equipment's life. This also helps to save you money and to preserve your budget. Once we have completed a site survey, we will establish what can be repaired refurbished and where new parts are required.

Following the complete site survey, we will supply you with a full itemised proposal containing our findings and recommendations. With our experience, technical knowledge, and skilled workforce, we can quickly bring your equipment back to a nearly new standard, quickly back in use, and save you money along the way.

Do not hesitate to contact our HQ for help and advice. Here are some of the things we can help you with:

  • Quote for Spare Parts

  • Fitting Service

  • Competitive Service Available

  • Warranty Claims

  • Upgrade Advice

  • Independent Advice on Historic Equipment

  • Sports & Fitness Equipment

  • Multi-Sport Pitches

  • Surfacing

Lead Time on Spares

  1. 3+ Days

  2. Small Orders - Offer DHL Overnight Delivery

  3. Maintenance Visits - Resolve Small Problems – On-Site